Terms of service

Terms of Service

By using this website and purchasing from GUFFI, you agree to the following terms.

Online store terms

You may not use our products or website for any unlawful purpose.

You must not transmit viruses, malicious code, or interfere with the operation or security of the website.

Product information

We aim to provide accurate product descriptions, images, pricing, and availability.

However, colors, packaging, dimensions, and product appearance may vary slightly from images shown on the website.

We reserve the right to correct errors, update information, or cancel orders where necessary.

Orders

All orders are subject to acceptance and product availability.

We reserve the right to refuse or cancel an order in cases including suspected fraud, pricing errors, stock issues, or other operational reasons.

If an order is cancelled after payment, the amount paid will be refunded to the original payment method.

Prices

Prices may change without prior notice.

Taxes, shipping costs, and duties may be added at checkout depending on your location.

Shipping

Delivery times are estimates and may vary due to carrier delays, customs, weather, holidays, or other circumstances outside our control.

Please review our Shipping Policy for additional information.

Returns and refunds

Returns and refunds are subject to our Return and Refund Policy.

Product use

Customers are responsible for using products according to the instructions provided.

For pet wellness, dental, grooming, or health-related products, please follow product directions and consult a veterinarian when appropriate.

GUFFI does not provide veterinary or medical advice.

Limitation of liability

To the maximum extent permitted by law, GUFFI is not liable for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms limits any rights you may have under applicable consumer protection law.

Changes to these terms

We may update these Terms of Service from time to time.

Continued use of the website after changes are published constitutes acceptance of the updated terms.

Contact

Questions about these Terms of Service can be sent to:

hello@guffi.co